The Customer Portal helps improve communication between the logistics provider and their clients. By providing access to job information and details, clients can stay informed and up-to-date on their shipments. This helps reduce the number of calls and emails between both parties, streamlining the communication process and saving time.

It can provide a better customer experience by giving clients a centralized location to view their shipments, invoices, and other important information. Which helps clients feel more in control of their logistics operations and can help build trust with their logistics provider.

With access to job details, clients can have greater visibility into their shipments' progress. They can see real-time updates, know the current status of their shipment, and have access to historical information on each shipment. This helps clients make informed decisions and manage their logistics operations better.

By providing clients with a self-service portal, logistics providers can reduce the number of manual tasks involved in managing customer inquiries. Clients can access the information they need quickly and easily, reducing the time and resources needed to manage customer requests.

The Customer Portal module can help save costs by reducing the number of calls and emails between logistics providers and their clients. By streamlining communication and providing self-service options, clients can access information quickly, reducing the need for additional staff to manage customer inquiries. This can help logistics providers reduce overhead costs and improve their bottom line.