The Job Transparency feature provides real-time visibility of job progress to dispatchers and clients. This feature enables dispatchers to monitor the movement of vehicles, assign jobs to drivers, and update clients on the progress of their jobs.
Dispatchers can also receive notifications and live updates sent from the driver regarding any changes or delays in the job status. This helps to improve communication and avoid misunderstandings between dispatchers and clients, as they are both kept in the loop about the status of the job.
It also provides drivers with the ability to communicate any issues or changes in the job status to dispatchers and clients. They can quickly update dispatchers on their location, estimated time of arrival, and any delays or changes to the job.
This feature also enables drivers to update clients with live updates and notifications, keeping them informed about the job status.
Job Transparency helps to improve driver and client satisfaction by providing clear and accurate information about the job, reducing misunderstandings and improving communication.
The Job Completion feature in a Transport Management System (TMS) enables transport companies to deliver accurate and timely information about job completion to their customers. With this feature, once a job is completed, the client is sent an automated email with information about the job completion, including a Proof of Delivery (POD) and signature.
This feature provides customers with real-time information on the status of their shipments, and streamlines the communication process, allowing the transport company to quickly share information with customers.
Another key advantage of the Job Completion feature is that it can help to reduce disputes and claims related to lost or damaged shipments. By providing customers with a POD and signature, transport companies can verify that the shipment was delivered in good condition, reducing the likelihood of disputes or claims.
Additionally, the automated nature of the feature can help to save time and improve accuracy, as it eliminates the need for manual data entry and reduces the risk of errors.
Overall, the Job Completion feature is a valuable tool for transport companies to improve customer service and streamline their operations.